Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information that you provide directly, including:
- Name, email address, phone number
- Property and lease information
- Payment information (processed securely via Stripe)
- Maintenance request details and photos
- Communication content within the platform
2. How We Use Your Information
We use collected information to:
- Provide and improve our property management services
- Process rent payments and financial transactions
- Communicate service updates and notifications
- Generate financial reports and statements
- Power AI features (rent optimization, maintenance triage)
- Comply with legal and regulatory requirements
3. Data Security
We implement industry-standard security measures including AES-256 encryption for sensitive data, secure HTTPS connections, and PCI-compliant payment processing through Stripe. We never store raw credit card data on our servers.
4. Data Sharing
We do not sell your personal information. We share data only with:
- Payment processors (Stripe) for transaction processing
- Service providers who assist in platform operations
- Property owners (tenant information relevant to their properties)
- Law enforcement when required by law
5. Your Rights
You have the right to access, update, or delete your personal information. Contact us at innogage.solutions.llc@gmail.com to exercise these rights.
6. Cookies
We use essential cookies for authentication and session management. We also use analytics cookies (PostHog, Google Analytics) to understand platform usage and improve our services. You can control cookie preferences through your browser settings.
7. Contact
For privacy-related inquiries, contact us at innogage.solutions.llc@gmail.com.